All wheelchair spaces and companion seating are assigned unless in the Timbers Army. Seats may be purchased in advance by phone through New Era at 888.736.6849 or in-person at the Providence Park box office. Guests may pre-arrange special wheelchair needs by calling Providence Park at 503.553.5523 to schedule an escort to/from their seating location. Providence Park meets all ADA requirements. The Providence Park ADA exchange policy facilitates making ADA seats available for ADA qualified patrons who possess a ticket for an inaccessible seat. If a ticket holder requires ADA seating for a home game(s) they should notify their Ticket Services Rep or the Ticket Services Department (firstname.lastname@example.org) to arrange for relocation into ADA seating. Please be aware that the relocation of these seats is based solely upon ticket availability, therefore advance notice is beneficial. Game-day ADA ticket exchanges are based on ADA seat availability and cannot be guaranteed. Providence Park can also relocate one partner seat with any ADA ticket relocation request. Providence Park reserves the right to take appropriate action regarding misrepresentation or fraud, which may result in relocation, ejection, or revocation of season ticket accounts.
No discounts on the price of admission will be offered based on the time of your entry to the match. The ticket price is the same whether you enter at the beginning or end of the match.
Providence Park is located in the heart of downtown Portland, just off I-405. The address at Providence Park is 1844 SW Morrison, Portland, OR 97205. For information about upcoming events, directions to the stadium or to contact our administrative office, please call 503.553.5400.
Providence Park wishes that all guests have a great and memorable time during their visit. For those who would like to consume alcoholic beverages, they are available at concession stands throughout Providence Park, as well as portable beverage stands. Oregon state liquor laws prohibit guests from bringing alcoholic beverages into Providence Park. The only alcohol permitted on the premises must be purchased and/or dispensed by authorized servers. Guests who appear to be under the age of 30 will be required to show approved identification. No guest will be served more than two alcoholic beverages at any given time. Alcohol beverage sales on the concourse level will stop at designated times during Timbers matches, concerts and other events.
Only certified service dogs or service dogs in training will be allowed into Providence Park. All other animals are prohibited.
Changing stations are located in every restroom at Providence Park. All women’s restrooms are equipped with electrical outlets.
All bags and backpacks that easily fit under a seat are allowed. All bags are subject to inspection prior to entering the ballpark. Hard-sided coolers are not allowed into Providence Park. (see PROHIBITED ITEMS)
For Timbers matches, fans are permitted to bring signs, flags or banners into Providence Park to exhibit their support of the Timbers. All signs, flags or banners must follow these guidelines:
Any signs, flags or banners that do not follow the above guidelines will be confiscated.
Sealed or empty water bottles and soft-sided single juice containers for children are permitted into Providence Park. Empty spray bottles are permitted into the park. Outside cans and bottles are not allowed and will not be given back to the guest at the end of the event, so please leave these items at home or in your vehicle.
A limited number of game-day bicycle spaces are available at the main bike racks located on Morrison street (Timbers matches only). Bicycles are not to be locked to stadium fencing or gates. Visit www.trimet.org for information on TriMet bike accessibility.
Providence Park’s main office may be entered from the outside on 20th Avenue, directly across from the parking lot at US Bank.
Cameras and video recorders are allowed at Providence Park during Timbers games. Other events are subject to promoter discretion.
The use of cellular phones and pagers is allowed at Providence Park, provided the usage does not interfere with another guest’s enjoyment of the game.
Children age two and under will be admitted free as long as the child is sitting on an adult's lap. If a parent requests a physical seat for the child, he/she must pay the appropriate price. This rule varies with some events. Check with box office for non-Timbers events.
Providence Park management is committed to creating a safe, comfortable and enjoyable experience for all guests. Our staff will proactively intervene to support a family oriented environment where all guests can enjoy the entertainment experience free from the following behaviors:
If someone interferes with your enjoyment of a game, please contact a Guest Services Representative for assistance.
Fans found in violation of the Providence Park Code of Conduct face ejection from the event as well as potential bans from future stadium events. Fans may also be asked to partake in a Fan Conduct Class before they are free to return to any Providence Park event.
The Providence Park food service partner, Centerplate, INC, manages several fixed and portable concession stands at the stadium. These stands feature traditional stadium favorites such as hot dogs, peanuts, soda and popcorn. In addition to these items, Centerplate features pizza and a wide variety of specialty foods. Providence Park also features a varied selection of local microbrews, import and domestic beer and other beverages. Non-alcoholic beverages include a variety of soft drinks and other refreshing drinks.
Visa, MasterCard, Discover & American Express cards are accepted at ticketing, food & retail locations throughout the Park. No checks are accepted.
Providence Park does not have any single game discounts at the box office. Discounted group and season seat rates are available by calling 503.553.5555.
Guests may pre-arrange special wheelchair needs by calling Providence Park at 503.553.5523.
Season Ticket holders are encouraged to contact their Service Representative prior to any game to go over options available for tickets that may be going unused.
Two First Aid stations are located at Providence Park; one is located at section 109/110 and the other near the Providence Sports Care Center near Gate 1. Metro West provides complete First Aid care for guests of Providence Park, with two trained med techs and an ambulance on site for all ticketed and non-ticketed events.
For a list of upcoming promotions, please refer to the promotional schedule on the website. The number of promotional items given is restricted based on the event (e.g., first 2,000 fans or first 2,000 fans 12 years and younger). Please remember that a ticket does not ensure or entitle the holder to a promotional item on that date and that only one item will be given to each eligible fan. Giveaway dates are subject to change without notice. The best way to ensure receipt of a giveaway item is to arrive early.
Guests have several ways to express themselves. A guest may fill out a Comment Card on site or email email@example.com. Guests may also relay their comments to a Providence Park employee.
Guests are not permitted to bring hard-sided ice chests or coolers into Providence Park. Soft-sided cooler bags to keep unopened bottled water, baby items or other special needs cool during the event are permitted. All prohibited items should be discarded or returned to one’s vehicle.
Laser pointers are not allowed at Providence Park.
Lost articles are held for 30 days. Guests may call 503.553.5520 and leave a detailed description of the misplaced item along with a phone number where they can be reached. Email inquiries should be directed to firstname.lastname@example.org.
Parents looking for a lost child should report to the Providence Park Customer Service Center, located on the main concourse near section 103/104.
Providence Park features 24 Pavilion Suites. The suites provide the ultimate experience for your group outing, featuring wait service, televisions, DVD players, and seating for 22 or 26 people. All Providence Park suites are sold out for the 2011 season. To sign up for the waiting list, please contact Amy Ziskin at 503.553.5409.
Providence Park is a no smoking facility. There is no smoking inside Providence Park confines during matches and events.
All outside food or drink is not allowed into Providence Park. Special considerations may be made for medical reasons.
Two-hour parking is allowed in the Goose Hollow neighborhood. Parking is not allowed at Fred Meyer, while neighborhoods surrounding Providence Park offer parking by permit only. Fans are encouraged to take TriMet to Providence Park events. Fans that drive to the stadium are encouraged to park in one of the many parking structures in downtown Portland.
Instead of parking in neighborhoods near the stadium, the City of Portland encourages Timbers fans to park downtown at SmartPark or one of the many of private parking lots. Consider walking or using TriMet’s express bus between the stadium and major downtown stops.
Parking is also available at the Fox Tower right on the Max line at 805 SW Broadway. For all Timbers games, fans parking at Fox Tower will receive half off parking upon presentation of a game day Timbers ticket stub. Week night discounted rates are available after 5:00 pm.
Food, beverages, weapons of any kind even with a concealed weapons permit,(exceptions are Law Enforcement Officers from the Tri-County Area of Multnomah, Washington & Clackamas Counties to include State & Federal Officers. All Law Enforcement Officers are required to declare to the gate attendant they are carrying a firearm prior to entry into Providence Park. Proper identification will be required prior to entry with a firearm). Containers such as coolers or thermoses, helium balloons, banners or signs that are not in the spirit of the event or that obstruct the view of others or that are taped or secured to Providence Park property in any way, sticks, bicycles, animals other than service animals, compressed air horns are all prohibited at Providence Park.
For almost all events at Providence Park, including Portland Timbers games, reentry is not allowed.
Providence Park is dedicated to sound environmental practices. Our efforts include: 90 recycle bins located throughout the park, leftover concessionaire food donated to local charities, food scraps are composted weekly, cooking oil is recycled, automatic paper towel dispensers have been installed in all restrooms to save paper, foam soap dispensers reduce the amount of soap used, all cleaning products are green certified, automated light fixtures turn on automatically when a person enters the room, compact fluorescent light blubs used whenever possible, housekeeping machinery is green certified, and all office products and cardboard are recycled. Unclaimed Lost and Found articles are donated to charity. In 2009, Providence Park became Recycle at Work Certified—meaning the stadium has improved its recycling practices and reduced the amount of waste it produces by implementing all of the City of Portland’s five recycling steps.
Guest Services can provide details regarding the wide array of services for our disabled guests including ADA access points, elevators and assisted listening devices.
All Timbers Army sections (101-108 and 201-208) are General Admission and are first-come first-served. Fans without TA tickets will not be allowed into these sections. The Timbers Army is a supporters section so many areas will be filled with fans standing, chanting and singing, visiting team colors are not recommended in the Timbers Army section and visiting team fans may be relocated to another part of the stadium.
Umbrellas may be brought into the park but may not be opened in the seating bowl or on the concourse. This is to ensure that no fan has a blocked view.
Vuvuzela horns are prohibited at Providence Park.
Weapons of any kind are prohibited at Providence Park. Exceptions are Law Enforcement Officers from the Tri-County area of Multnomah, Washington and Clackamas Counties to include State & Federal Officers. All Law Enforcement Officers are required to declare to the gate attendant they are carrying a firearm prior to entry into Providence Park. Proper identification will be required prior to entry with a firearm.
Soccer games are subject to cancellation due to inclement weather. Games will be delayed in the event of lightning in the area. Soccer matches are only cancelled due to rain if the playing surface is deemed unplayable by the officials.
Will Call tickets are available beginning two hours prior to events. Tickets are released only to the person whose name appears on the Ticketmaster account header card or will call envelope. No one will be given tickets designated for another person. Proper photo identification is required, preferably a driver's license, and purchasing credit card, if applicable.